Where is my order?
All Sudietuz pieces are made-to-order. Please allow up to 10 business days for your garment to be crafted and dispatched. Once your order is shipped, you’ll receive a tracking number via email to follow its journey.
How long does shipping take?
As all Sudietuz pieces are made-to-order, please allow up to 10 business days for your garment to be produced and dispatched. Once shipped, delivery typically takes 1–5 business days, depending on your location.
How can I change or cancel my order?
We aim to process orders quickly, so changes or cancellations must be requested within 1 hour of purchase. Contact our customer care team immediately with your order number. Once shipped, changes can’t be made.
Do you ship internationally?
Yes! We offer international shipping to most countries. Delivery timelines vary based on destination. Customs fees may apply depending on local regulations.
What are your shipping charges?
Shipping fees are calculated at checkout based on your delivery address and selected shipping method. You’ll see the exact cost before completing your order.
Do you offer same-day or express delivery?
Due to our made-to-order production model, we’re unable to offer same-day delivery.
However, we’re always happy to assist with express production and expedited shipping whenever possible. If you’re working with a tight timeline, please contact us, we’ll do our best to accommodate.